Privacy Policy
LAST UPDATED: MARCH 23, 2026
Introduction
This Privacy Policy (“Policy”) outlines the policies and procedures of Riggs Consulting LLC ("the Company," "we," "us," or "our") for collecting, using, and disclosing your information. It also details the security measures we have implemented to protect the data you store using our services, including those made available through our website and any associated software (the “Services”). By using these Services, you consent to the collection, transfer, processing, storage, disclosure, and other uses of your information as described herein.
What Information We Collect and Store
Personal Contact Information When expressing interest in our Services or registering to use them, we require personal contact information such as your name, company name, address, phone number, and email address.
Data, Diagnostic & Login Information Through our Services, you may upload information such as company descriptions, logos, photos, and custom emails (“Data”). This is maintained on our secure servers. If technical errors occur, we may request "Diagnostic Information" (OS version, browser type) to resolve the issue. We also use cookies locally on your device to streamline the login process ("Login Information").
Analytics Information We use frequently used information-gathering tools, such as cookies and Web beacons, to collect information from your web browser (browser type, IP address) and track actions you take on our website.
SMS Disclosure & Opt-In Details
Riggs Consulting LLC provides you the option to opt-in to receive SMS text messages. By providing your phone number and checking the opt-in box on our forms, you provide express written consent to receive non-marketing and operational text messages related to your account status, system onboarding, and virtual assistant service coordination.
Frequency: Message frequency varies based on your interaction with the Services.
Rates: Standard message and data rates may apply.
Assistance: Text HELP for assistance at any time.
Opt-Out: You can cancel the SMS service at any time by texting STOP. After you send the SMS message STOP to us, we will send you an SMS message to confirm that you have been unsubscribed.
No Third-Party Sharing (Mobile Data)
No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
How We Use and Disclose Information
We use your information primarily to:
Develop and deliver our Services.
Process your transactions via our secure third-party provider, Stripe.
Provide customer service and manage your account.
Identify you as a customer in our marketing materials (per our Terms and Conditions).
Service Providers: We may use trusted third-party companies to help us analyze and improve our Services (e.g., data storage or web analytics). These third parties have access to your information strictly to perform tasks on our behalf and are contractually prohibited from using it for any other purpose.
Data Security and Handling
We implement a variety of security measures to maintain the safety of your personal information. Your data is stored on secure servers located in the United States, protected by industry-standard encryption and firewall technologies. We restrict access to personal information to Riggs Consulting employees, contractors, and agents who need that information to process it on our behalf and who are subject to strict contractual confidentiality obligations. We retain your information only as long as your account is active or as needed to provide you with our Services.
Your Rights and Data Retention
Account Deletion: If you delete your account, your Data will be removed from our active servers, though some may persist in backup copies for a limited window.
GDPR: Residents of the EU/UK have additional rights regarding data rectification, erasure, and portability.
CCPA: California residents may exercise rights to access, restrict, or delete personal information by contacting us.
Changes to this Policy
We reserve the right to modify this Privacy Policy at any time. Material changes will be notified via the primary email specified in your account or via a prominent notice on our website prior to the change taking effect.
Questions and Contacts
If you have any questions regarding this Privacy Policy, please contact us at [email protected] or by mail at:
Riggs Consulting LLC Attn: Privacy Officer
3039 N. Post Rd, Indianapolis IN 46226